Shop Policy

RETURNS AND CANCELLATIONS POLICIES

Original Art: All sales of original art are final. Cancellations, exchanges and refunds are not available.

Art Prints: All sales are final. No refunds are available. However, if your prints meet the "Exchange requirements" you can exchange an Art Print for a another print or for shop credit within 7 calendar days from the date of delivery. If the period of 7 days has lapsed since the delivery, I cannot, unfortunately, offer you an exchange or shop credit. All shipping charges associated with an exchange, paying any difference in price are the sole responsibility of the buyer. A 5% restocking fee based on the price of the original print(s) being exchanged will be charged to the buyer.

Exchange requirements: To qualify for an exchange, the product must be undamaged and in its original packaging. In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, I reserve the right not to issue an exchange.
To complete your exchange, I require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, an exchange will not be possible.
Sale and clearance items: Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.
Shipping return items: In order to return an order, please contact me first.
You will be responsible for paying for the shipping costs with regard to the items that you are returning for an exchange, as well as the shipping costs for the new items. Shipping costs are non refundable. You must take care to ensure that the goods are properly packaged so that they will not be damaged in transit. If the product is found damaged or used beyond what it takes for me to re-sell the item, then I may reject an exchange. All exchanges and approved returns will be subject to a 5% restocking fee.

Incorrect Shipping Information: The buyer is responsible for providing correct shipping information. Orders will not be refunded for lost/misdelivered orders due to the buyer providing incorrect shipping information. Also, orders will not be refunded if they are returned by the carrier due to the buyer providing incorrect shipping information, and the buyer will be responsible for re-shipping costs to the correct address.

Artwork arrived damaged / lost / not delivered: I am not liable for any mishandling or failed delivery by the shipping service nor am I liable for any damage incurred post-delivery. I package each order with care in sturdy flat mailers and tubes so that it arrives undamaged. That being said, this is how I handle situations that fall outside of my control:

Damaged Print: If your print is damaged in transit I am happy to handle this on a case by case basis with individual collectors who are able to provide details and documentation of the damage. Creasing and bends can be flattened. Collectors may be asked to file a claim with the shipping service. Collectors are responsible for shipping costs for replacement prints. I am unable to replace for free any prints damaged after delivery, so please handle the artwork with care.

Not Delivered / Lost / Stolen: If your package is marked “Delivered” and yet is nowhere to be found, please first check your confirmation email to ensure that you input the correct shipping address. If the address is correct and you believe your package to have been lost, stolen, or if you missed the delivery, you must contact the shipping service personally. Unfortunately, there isn’t anything I can do on my end, so I am unable to address any failed delivery or theft issues directly. If a package is unable to be delivered, and is returned to my studio, I am happy to reship, but ask that you pay the for the additional postage.

International Buyers: The buyer is responsible for all duties and taxes that may be imposed on them by their country. Orders that are rejected by the buyer upon delivery will not be refunded. See more information on international shipping here.

RIGHTS TO ARTWORK AND IMAGES
I retain all rights to all artwork I create. This includes the rights to the image of sold originals. I retain the right to make reproductions of any and all artwork I create unless the collector has purchased the full or partial rights to the artwork in addition to the cost of the original piece.

You may not use any content from this site without written consent.